Zambia: Thirsty for basic services

On a typical weekday in the Zambian capital, Lusaka, a group of women sits chatting under the shade of a tree a few metres away from a long, winding queue of 20-litre plastic containers and buckets. At the head of the queue, a barefooted boy pulls a half-cut container with a rope from a handmade well and pours the water into one container after the other.